Vacancies

Leadership Development Trainer

  • Salary & Benefits
  • CTC negotiable as per industry standards + Annual Company shares of £750 + Dividend on shares + free meals + free books +free cabs between 8 pm to 8 am
  • Location
  • Gurugram
  • Job Advert Description
  • Know Us:

    The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales’ only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India

    We serve over 9 million customers worldwide in line with our purpose to help more people to look after their future, always striving for better together.

     In 2023 Admiral has been awarded as one of the World’s Best Workplaces™ in a list published by Great Place To Work®

    At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who sign our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~13000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day.

    Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 11 years of experience, from 16 to ~2100 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement culture and people practices, and this is testimony to the plethora of recognitions we have earned in the last couple of years. Here is the list of the latest ones:

    64 in the Top 100 Companies to Work,
    Top 75 Companies for Women to Work For
    Top 25 Companies in the IT/BPM in Mid Size
    India's Best Workplaces Building a Culture of Innovation by All - Mid-size
    Top 100 IT-IT/BPM companies in Large Size
    Best workplaces in Professional Services

    Why Work with Us

    As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life   balance. This makes our staff thrive in an environment which helps them grow professionally and personally.

    We have DEIB Council (Diversity Equality Inclusiveness & Belonging ) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills . Have a look at some of the employee benefits we provide:

    Free Meals (while working from office)

    Free Cab Services with App enabled booking & tracking
    Free Medical, Accident and Life Insurance
    Annual £750 equivalent Company Shares to every staff member
    Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally  (subject to discretion of the department)
    Opportunity to enroll in learning & development courses.
    Opportunity to be nominated to travel to our global offices
    Opportunity to grow within the organization post probation
    Showcase your skills and talents by joining the DEIB community


    Position Title – Leadership Development Trainer(L&D Trainer)
    Job Description
    Key Duties & Responsibilities
    ✓ Site level role and offering opportunity to influence various teams and parameters
    ✓ Influence leaders and stakeholders, demonstrate effective consulting skills, with an ability to influence in all directions and at all levels
    ✓ Building Leadership competencies across for Team Managers.
    ✓ Creating content and implementing training both digital and offline (Leadership & Behavioural), basis the business strategy. Design evaluation methods to measure the impact of the program.
    ✓ Training and mentoring new and existing Team managers to learn company culture.
    ✓ Mentoring staffs who have been identified to go through a special Training/focussed session both regarding understanding and implementation of learning.
    ✓ Help managers to develop their team members through career pathing.
    ✓ To plan and run induction and probation processes for all New Managers.
    ✓ Plan tailored programme for all existing TM’s and SCRs in the Delhi site. Training packs to be designed accordingly.
    ✓ Design and expand development programmes based on the needs of the site and the targeted group.
    ✓ Provide leadership development coaching to all People Managers
    ✓ To work to maintain and build on the team’s working relationship with other teams/ departments and provide an excellent service to both internal and external customers.
    ✓ Create monthly reports and consolidated report to be shared with all stakeholders.
    ✓ Deliver results with little supervision in a dynamic and often ambiguous environment.
    Ideal Candidate Profile
    ✓ 5 + years of experience in designing and delivering Learning & Development Training, group facilitation training.
    ✓ Experience in Management/Leadership Development Training
    ✓ Very good understanding of e-Learning platforms and practices.
    ✓ Open to learn Admiral people Management and culture.
    ✓ Exhibit superior communication skills including interpersonal communication, written communications, and classroom and virtual facilitation skills
    ✓ Strong instructional design skills, including evaluation methodologies.
    Preferred Qualifications:
    ✓ Any degree (BA or BS) in relevant field such as education, instructional design, organisational development, Executive coaching experience, or equivalent experience

    Joining :- ASAP

    CTC:- Negotiable as per industry standards

    Contact Us
    Admiral Solutions (EUI Limited), 4th and 5th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India
    Please note that the recruitment team is working from home, there will be no walk-in’s
    Contact Us- delhirecruitment@admiralgroup.co.uk OR careers.india@admiralgroup.co.uk
    Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks.
    To know more about us, feel free to visit the below websites for more information.
    • www. admiralgroup.co.uk
    • www. www.admiralsolutions.in
    • www.admiral.com

  • Closing Date
  • 31/03/2024