Job Description – Sr. Executive People Rewards & Analytics (Payroll)

Admiral Group Plc. (UK) and Admiral Solutions (India)

Know Us:

The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales’ only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India.

We serve over 10 million customers worldwide in line with our purpose, to help more people to look after their future, always striving for better together.

 In 2024 Admiral has been awarded as one of the World’s Best Workplaces™ in a list published by Great Place To Work®

At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who signs our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~15000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day.

Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 11 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement, culture and people practices, and this is testimony to the plethora of recognition we have earned in the last couple of years. Here is the list of the latest ones:

Great Place to Work certified for consecutive 9 years
Ranked 95th in India’s Top Large IT/ITES Companies 2024-25
India’s Top 50 Best Workplace for Women
Top 50 Companies in the IT/BPM in Large Size Organizations
India's Best Workplaces Building a Culture of Innovation by All

Why Work with Us?

As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide:

Free Meals (while working from office)
Free Cab Services with App enabled booking & tracking.
Free Medical, Accident and Life Insurance
Annual up to £1100 equivalent Company Shares to every staff member
Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department)
Opportunity to enrol in learning & development courses.
Opportunity to be nominated to travel to our global offices.
Opportunity to grow within the organization.

Working Considerations

Minimum Education: Graduate/Advanced skills in tools like Excel, SQL, and data visualization on Tableau, Power BI, Looker, GCP (Google Cloud Platform). 
Experience: Minimum 5+ years
Shift Timings: 6:30 AM IST - 2:30 AM IST
Working Days: 5 days working in the week

Location: Flexibility to work both from home and the office based on business requirements within Admiral's serviceable area.

WFH (Work from Home) – need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply.
WFO (Work from Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations.

Summary of the role

Senior Analyst is responsible for performing complex professional and administrative work in the field of human resources. Collecting, analyzing, and interpreting HR data to provide insights and recommendations. Developing and maintaining HR dashboards and reports. Working closely with HR and other departments to support organizational goals and initiatives. Providing data-driven insights to support decision-making. This role requires strong analytical skills, proficiency in HRIS and data analysis tools, excellent communication and organizational abilities, and a deep understanding of HR practices and regulations.

Role and Its Responsibilities

• Collect, compile and analyse HR metrics and workforce data from multiple sources including HRIS, employee lifecycle records, payroll outputs, attrition data, performance management, compensation, incentive payouts, employee surveys, exit interviews, employment records, and other relevant data sources to identify trends, patterns, opportunities, and risks.
• Build meaningful datasets, dashboards and management reports that provide clear visibility of key workforce metrics, business performance indicators, and People Services activities.
• Drive automation across reporting and analytics processes to improve operational efficiency, enhance data accuracy, reduce manual intervention, and enable real-time reporting capabilities.
• Develop and automate people analytics solutions through data modelling, analytical frameworks, dashboard development, and iterative prototyping to generate actionable business insights.
• Prepare executive-level reports and presentations, translating complex data into meaningful insights and recommendations for senior leadership and key stakeholders.
• Apply People Analytics methodologies to critically analyse workforce data and provide descriptive, diagnostic, predictive, and prescriptive insights that support business decisions, employee engagement, retention strategies, and overall people strategy.
• Define, monitor and recommend KPIs, benchmarks and performance measures aligned with organisational objectives and workforce priorities.
• Manage ad-hoc analytics requests and business-facing analyses, providing data-driven recommendations and supporting stakeholders in achieving their strategic and operational objectives.
• Deliver monthly, quarterly, annual and ad-hoc HR reporting and analysis, responding to People Services and business data requests while ensuring data integrity and reporting accuracy.
• Support performance management, compensation, benefits and incentive review processes through data analysis, salary benchmarking, workforce cost analysis, and performance insights.
• Continuously identify and implement process improvement opportunities by researching, developing and deploying innovative methods to streamline and automate HR processes.
• Design and automate digital forms, workflows and data collection processes to improve operational effectiveness and employee experience while meeting business requirements.
• Develop workforce planning, budgeting and forecasting models to support headcount planning, compensation forecasting, financial planning, and strategic workforce decision-making.
• Partner with business leaders and stakeholders to understand business challenges, translate requirements into analytical solutions, and provide actionable workforce insights.
• Maintain high standards of data governance, confidentiality and compliance across all people-related data, reporting, and analytics activities.

Contact Us

Admiral Solutions (EUI Limited), 4th, 5th and 6th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India

Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks.

To know more about us, feel free to visit the websites below for more information.

www.admiralgroup.co.uk
www.admiralsolutions.in
www.admiral.com